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WIN AN APPLE iPAD

You could win this magical and revolutionary new tablet

All you need to do is fill in the C3Africa Contact Centre Technology Research Report

You will also get a FREE copy of the report

Find out more about the iPad at www.apple.com/ipad

 

Filling in the questionnaire online takes approximately an hour, and you will have made an invaluable contribution to our industry knowledge. Plus you will receive a CD of the full report with valuable input from our team of industry experts. Plus the odds are really great to win the amazing new Apple iPad. You can also nominate the right executive in your call centre, and if he/she fills in the questionnaire you will also get a chance in the iPad draw.

You can fill in the questionnaire online or you can download a PDF file here

 

Platinum Sponsors

Gold Sponsors

Endorsed by

What you will gain from South Africa’s first comprehensive national
Technology Research Report

  • All data will be defined by region, type of call centre, industry, size and main focus of activity
  • Trends on business objectives, ROI, architecture, outsourcing, customer service channels, support services, investment priorities and governance and standards will be revealed
  • Trends on usage of technology across the whole spectrum of the industry will be analysed, and the predominant suppliers and manufacturers in each sector will be identified, covering key topics ranging from front end, voice channels, end points, interaction and process management, e-mail, fax and SMS, instant messaging, web, self service, unified communication collaboration, recording and compliance, quality management, interaction analytics, workforce management, HR technology and more

iPad Competition Rules

  1. The competition is open to all management and employees working in contact centres in South Africa, excluding employees of C3Africa (Pty) Ltd and CCMR, as well as employees of the research report sponsors and companies supplying the prize, as well as their associated companies, advertising and promotion agencies, and their immediate families.
  2. The winner will be chosen at the sole discretion of the judges, whose decision will be final.
  3. No correspondence will be entered into.
  4. Prizes are not transferable or redeemable for cash.
  5. Neither C3Africa (Pty) Ltd or CCMR, nor any of their partners, will be responsible for any disputes in connection with the competition prize, or for any loss, damage or injury that may be suffered or incurred when taking up the prize.
  6. Entrants will be deemed to have accepted these rules and agree to be bound by them when entering the competition.
  7. Data collected in relation to the competition and the research project will not be sold or passed on to any third parties.
  8. The competition closes on 30 August 2010 and the prizewinner will be announced via e-mail to all participants, via the Contact Industry Hub E-Newsletter and on www.contactindustryhub.co.za during the week starting 20 September.
  9. To be eligible for the draw entrants must have fully completed the research report questionnaire, or their nominee must have fully completed the questionnaire.